RS does not accept the return of certain items:
- Software- Production packaging products
- Extended range products
- Specially manufactured products
In addition, RS will not accept returned ESD sensitive devices where the integrity of the original RS ESD shielding packaging has been compromised e.g. the bag has been opened and resealed or multiple bags have been stapled together.
Curable calibrated products in original package, can be returned, but your costs for calibration will not be compensated.
For further information, please contact our Customer Services Team and learn more on how to return a product.