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    Order History

    RS allows you to see your multi-channel order history for the past 13 months.

    Multi-channel orders means that you can view orders placed online and offline, such as those placed by phone, email or online. 

    You also have the option to see a complete view of your organisation's order history. This allows all employees with the same sold-to, to be able to view their orders and other employee's orders.

    How do I search for an order?

    You can search any order you have placed by RS reference number, by channel, date and name.

    • Step 1 - Go to "My Account" from the navigation bar
    • Step 2 - Click on the "View all orders"
    • Step 3 - A list of orders will appear. Choose the way you wish to search and click "Search Orders"

    This functionality enables you to search by:

    • Your Order Number
    • RS Stock Number
    • RS Order Number

    Note: You need to be registered to access your basket.

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