Order History

RS allows you to see your multi-channel order history for the past 13 months.

Multi-channel orders means that you can view orders placed online and offline, such as those placed by phone, email or online. 

You also have the option to see a complete view of your organisation's order history. This allows all employees with the same sold-to, to be able to view their orders and other employee's orders.

How do I search for an order?

You can search any order you have placed by RS reference number, by channel, date and name.

  • Step 1 - Go to "My Account" from the navigation bar
  • Step 2 - Click on the "View all orders"
  • Step 3 - A list of orders will appear. Choose the way you wish to search and click "Search Orders"

This functionality enables you to search by:

  • Your Order Number
  • RS Stock Number
  • RS Order Number

Note: You need to be registered to access your basket.

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